Privacy Policy 



PokaMax values your business and is committed to protecting your privacy. We only collect customer information to improve your ordering experience. We do not sell, rent or share your personal information to third parties. This policy describes the personal information we collect about you, why we collect it, how we use it and how we protect it.



For the purposes of the Federal Data Protection Act (Bundesdatensdchutzgesetzes) the publisher in the sense of TMG (German Tele-Media Act), is the PokaMax GmbH, Managing Director Manuel Schmid & Axel Will, Mergentheimer Str. 9c, 97082 Würzburg Germany. For more information and access to the products offered by PokaMax GmbH visit


Use of Non-Personal Information

For technical reasons, the website of PokaMax will transfer non personal data to its server. For example the IP address of the host is one piece of data that is transferred. In addition, the version and the name of your Internet browser and the operating system used is transferred. The date and time of the requests are detected as the amount and status of the received and transmitted data. This data is automatically recorded separately from other data and used to optimize the performance of the servcie PokaMax offers. PokaMax is optimized for the most common browsers with the highest functionality. Therefore, it is possible to experience only limited functionality on outdated least widely used technical systems. This data helps us to recognize from which devices and what time our service is used.


Use of personal data

Personal data is only collected or processed in order to be able to fullfill your orders and the service PokaMax GmbH offers. Information which you communicate freely is used for example for obtaining invoice documents. There is no commercial use of the data of the recipients of your post- and greeting cards.


E-Mail Communication 

To receive important information by PokaMax you need a valid e-mail address. You must provide a real e-mail address where you have access to and confirm the address by a link in the e-mail which we send during the registration process of your PokaMax account.  By the confirmation you prove that you have access and are the owner of the e-mail address provided. Through that process we prevent abuse and can also send you a confirmation when we successfully received your order and your cards are handed over to the post service. We will also inform you about special events during the year or any new products or services we offer. You can register and unregister to that service. Overall, we appreciate it when you have an open dialogue with us because we can only improve our service to your needs if you tell us.


Transfer of data to third parties

We do not sell or give away any information to third parties if it is not necessary to fulfill your order / your personal request or required by legal regulations. A transfer of data to third parties for commercial purposes does not occur.



The technology that we use at PokaMax and the policies that we have implemented are intended to safeguard your privacy from unauthorized access and improper use. We will continue to update these measures as new technology becomes available. We use reasonable measures to keep any sensitive identifiable information secure, and to help prevent it from becoming disclosed to individuals who are not described in this policy.



We may collect information about your computer, including your IP address, operating system and browser type, for system administration purposes and to report information to our branded partners.

We may store some information on your computer when you visit the website. This information facilitates your use of the PokaMax service and ensures that you do not need to re-enter details each time you logon. The information may be stored in a cookie which is required for the shopping basket and other e-commerce facilities to function. You can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to accept it, however switching off cookies may result in the website having drastically reduced functionality including, but not limited to, being able to shop on the site. We do not have any control over cookies which our advertisers or branded partners may use on the website. 


Updates to Privacy Statement

This Privacy Policy may change from time to time and we will post all changes on this page. 


Collection and processing of data

Every access to our website and each download of a file on this website are logged. The storage serves the internal system for statistical purposes. Recorded are: name of file accessed, date and time of access, amount of data transferred, notification of successful upload, web browser and domain. The IP addresses of the computers are logged. Additional personal data is only collected if the user of the website and / or customer voluntarily provides information by an inquiry or registration or enters into a contract or in the settings in their browser.
Our site uses cookies. A cookie is a text file that is sent when you visit a website and stored on the hard disk of the users of the website and / or customers. If the server of our website is accessed again the user's browser sends the cookie previously received back to the server. The server can then evaluate the information obtained by this procedure in different ways. Cookies help for example to control advertising or the navigation on a website. If the user of the website and / or customer wants to prevent the use of cookies they can do so by making the changes to their settings of the internet browser used on their computer (such as Internet Explorer, Mozilla Firefox , Opera or Safari).


Contact us

If you would like to contact us just e-mail our service team. 

Effective Date: February 20, 2015